Yokohama TWS NA wins Global Above and Beyond Supplier Award
In a testament to its unwavering dedication to superior customer service, Yokohama TWS North America has been honoured with the prestigious “Global Above & Beyond” award by Hyster-Yale Materials Handling (HYMH).
This accolade was bestowed during the Hyster-Yale Global Suppliers Conference, highlighting Yokohama TWS’s exceptional commitment to going beyond the standard supplier relationship.
Unmatched Support and Performance
The “Global Above & Beyond” award is reserved for suppliers who demonstrate extraordinary dedication to meeting and exceeding expectations. Yokohama TWS North America was lauded for its relentless efforts from initial planning to the timely delivery of tires, which enabled HYMH to maintain its vehicle delivery schedules despite numerous challenges.
With a remarkable 99.73% on-time delivery record, Yokohama TWS showcased its ability to adapt to schedule changes and deliver year-on-year cost reductions. Antoine Rivallain, Global OE Director at Yokohama TWS, emphasised: “This award underscores our companywide commitment to our customers in seamlessly delivering solid solutions. All of us at Yokohama TWS worked to give the best overall performance in quality and on-time delivery to Hyster-Yale Materials Handling, as always supporting our OEM customers in achieving their goals, given supply chain challenges and tight lead times they often require. We are proud of our 30+ years working with HYMH and look forward to another 30+ years of business success.”
A Legacy of Innovation and Sustainability
Yokohama TWS North America is a division of The Yokohama Rubber Co., Ltd., a global leader in tire and wheel solutions. The company serves various markets including agriculture, construction, material handling, and two-wheeler sectors.
With cutting-edge manufacturing facilities worldwide, Yokohama TWS is at the forefront of producing sustainable solutions by integrating advanced technologies.
Diverse Brand Portfolio
The strength of Yokohama TWS lies in its diverse portfolio of brands. The company encompasses Trelleborg, Mitas, Maximo, Cultor, and Interfit.
Each brand within the Yokohama TWS umbrella offers specialised services tailored to meet the unique demands of customers across different applications, ensuring top-notch service no matter the location.
Global Reach and Economic Impact
In 2023, Yokohama TWS reported sales surpassing €1 billion and employed more than 6,000 individuals across 42 countries.
This global footprint not only underscores the company’s extensive reach but also its significant impact on the global economy.
The Road Ahead
Looking forward, Yokohama TWS aims to build on its legacy of innovation and excellence. The company is committed to driving sustainable practices and enhancing its technological capabilities to meet the evolving needs of its customers.
The recognition from Hyster-Yale Materials Handling is not just a testament to past achievements but a motivation to continue striving for excellence.
The Importance of Reliable Partnerships in the Industry
In the highly competitive construction and materials handling industry, reliable partnerships are invaluable. Suppliers like Yokohama TWS North America play a crucial role in the success of their partners.
Their ability to deliver consistently high-quality products on time allows companies like HYMH to maintain their own high standards and meet customer demands effectively.
Key Factors Behind Yokohama TWS’s Success
Several key factors contribute to the success and recognition of Yokohama TWS North America:
- Customer-Centric Approach: Understanding and prioritising the needs of their customers.
- Innovative Solutions: Continuously integrating advanced technologies to enhance product performance and sustainability.
- Flexibility and Adaptability: Ability to adapt to changing schedules and requirements, ensuring on-time delivery.
- Commitment to Quality: Maintaining high standards in product quality and service delivery.
- Sustainability Focus: Implementing sustainable practices in manufacturing and product development.
Committed to Delivering Superior Solutions
The “Global Above & Beyond” award from Hyster-Yale Materials Handling is a significant recognition of Yokohama TWS North America’s dedication to excellence in customer service and supply chain management. This accolade is a testament to the company’s relentless pursuit of innovation, quality, and sustainability.
As Yokohama TWS continues to grow and evolve, it remains committed to delivering superior solutions that drive the success of its partners and contribute to a sustainable future.
