Quick service from Tyre Boss helps secure rental deal
When Gareth Blythin from Liebherr Rental Contracts Division needed a quick turnaround of new tyres for a repeat customer, he immediately picked up the phone to Wayne Collins at Tyre Boss.
An end-user in the waste sector was lined up for his rental Liebherr L538 but required foam filled tyres to prevent the chance of punctures on his site. The tyres were ordered on a Monday and the machine was on a low loader on Friday morning destined for the customer’s site and an early start the following week. The fitter attended Liebherr’s Wigan site to remove the existing pneumatic tyres; replacing them with a brand new set of foam filled 20.5R25 L5 tyres to budget and deadline.
Gareth, who met the Tyre Boss team at the Let’s Recycle show, was quick to commend the service: “Wayne is very knowledgeable about tyres and also has an excellent customer service ethos. The deadline to get this machine turned round was very tight, but it was all in day’s work for the team at Tyre Boss and the machine was on its way to a key customer of ours with time to spare. I can’t emphasize how important it is for us to have such a reliable supplier. It reflects well on us as a company and helps us to meet our deadlines.”
Tyre Boss is better known for representing TY Cushion solid tyres in the UK, but also works extensively with off –highway customers to source a whole selection of OTR tyres.