Network Plus Partners with Totalmobile to Supercharge Field Service Management
In a major leap towards digital transformation, Network Plus, one of the UK’s leading utility and infrastructure service providers, has inked a game-changing partnership with field service management (FSM) software specialist, Totalmobile. The move is set to revamp the way essential services are delivered, managed, and scaled—right across the UK.
With more than 80 depot locations and over 3,500 employees, Network Plus is no stranger to operational complexity. But with this latest collaboration, they’re taking a decisive step to futureproof their field operations and turbocharge service delivery.
The Power of Integration
Let’s face it—legacy systems can be a bottleneck, especially in sectors that rely heavily on dispersed, mobile teams. Recognising this, Network Plus is deploying Totalmobile’s smart solutions for work order management, dynamic scheduling, and mobile workforce enablement.
“We’re delighted to be supporting Network Plus on this important transformation journey,” said Rob Gilbert, Managing Director for Commercial and Infrastructure at Totalmobile. “Our innovative solutions are designed to simplify complex operations, and we’re confident they will help their teams work smarter, respond faster and allow them to continue to deliver top-tier service.”
Gone are the days of juggling paper-based schedules or waiting on manual updates from the field. Totalmobile’s platform will allow Network Plus to streamline core workflows, increase agility, and boost real-time responsiveness—all while reducing administrative load.
What This Means on the Ground
By adopting Totalmobile’s technology, Network Plus can better manage thousands of jobs and assets in real time. Field engineers will be empowered with mobile devices that feed them critical job data instantly, while back-office teams gain a bird’s-eye view of ongoing operations.
According to Joe Erling, spokesperson for Network Plus, the transformation couldn’t come at a better time. “Investment in the Totalmobile platform is a key step in enhancing efficiency across both our back-office operations and field delivery teams at Network Plus. By deploying work order management, automated dynamic scheduling, and configurable mobile forms, we will achieve significant improvements across contracts, which will ultimately support our wider strategic growth ambitions.”
In essence, this means less time travelling between jobs, quicker response times, and a streamlined process from job booking to closure. And that’s not just good news for the company—it’s a win for customers too.
Why It Matters for the Industry
The UK’s utilities sector is under growing pressure to deliver more—with less. Ageing infrastructure, climate resilience, and rising customer expectations are all demanding smarter, faster, and more agile service delivery.
That’s where FSM platforms like Totalmobile come in. By automating the routine and digitising the complex, these tools are reshaping how services are planned, executed, and refined.
And it’s not just a Network Plus story. Totalmobile has been rapidly expanding its footprint in the utilities and infrastructure space. This partnership adds to a growing list of wins, solidifying its position as a preferred provider of intelligent workforce solutions.
Totalmobile and Network Plus
Founded in 1985 and headquartered in Belfast, Totalmobile has grown into a global powerhouse in FSM technology. Its platform now supports over 1,000 organisations and 500,000 field workers daily, across industries from emergency services to logistics and telecoms. With operations in the UK, Ireland, Sweden, and Australia, Totalmobile’s reach is as impressive as its product.
Meanwhile, Network Plus, established in 2000, has built a robust reputation delivering round-the-clock services in both rural areas and bustling city centres. With a laser focus on safety, reliability, and customer satisfaction, Network Plus continues to expand under long-term contracts with some of the UK’s biggest utility providers.
A Smarter Future for Field Services
As this collaboration kicks into gear, the message is clear: digital innovation isn’t just a buzzword. It’s a business necessity.
With Totalmobile’s FSM platform in play, Network Plus is primed to deliver faster, more efficient, and more responsive services—while laying the groundwork for scalable growth and improved resilience.
For an industry that quite literally keeps the lights on and the water flowing, that’s a future worth building.
