Making the Most of Data and why it is Key for Public Sector Organisations in 2020 and Beyond
In this article, Nick Smee, CEO of Yotta, a leading, global connected asset management software and services provider shares his insights on the importance of Data for Public Sector in 2020 and beyond:
“As we look ahead to 2020, there is a growing recognition that data is the most valuable resource public sector organisations have at their disposal. The advance of IoT is leading to an escalation in the volume of accessible data sources.
Collecting data is not enough, however. Providers also need to filter it to deliver intelligence their customers can act on. Data visualisation will continue to be key, therefore, as it can extract granular detail from the data while ensuring it makes sense to every stakeholder – no matter their expertise.
There are still challenges surrounding infrastructure of course – particularly when upgrading it to ensure data can get to the right places. But we are seeing a step change in the way public sector organisations, including councils, approach digital technologies. Many councils are on a journey to digital transformation – and typically it is driven by a realisation that they have to become more customer-centric. That’s where connected asset management technology can play a part as an enabler to the uptake of digital systems. Councils have to invest but they end up increasing customer satisfaction as a direct result.
But while software can open up opportunities, it can’t ensure organisations capitalise on them. Challenges will continue throughout 2020. One of the biggest is cultural: the siloed management of data sources and asset classes. For example, a highways department is tasked with managing a myriad of assets, many of which will be connected, yet too often the data for each class of asset is viewed in isolation and valuable opportunities for better asset management are lost. More silos will need to be broken down and data shared if digital transformation is to be achieved.
Throughout 2020 and beyond, organisations will also need to be cogniscent that more of their public is smartphone-enabled. Councils increasingly need to be providing instant messaging communications and apps for all their services. Any council that does not is missing out on a great opportunity to make their citizens happier and failing to improve efficiencies for themselves.”
Yotta empowers organisations to make better, more informed decisions by ensuring its customers’ systems, assets and people are connected, and the data they produce is structured and captured to provide operational, as well as strategic insight.
Innovation is at the heart of everything Yotta does and data drives the company forward. Yotta understands its customers’ needs and provides them with revolutionary connected asset management solutions, utilising its industry-leading software and consultancy services.
The company’s cloud-based asset management platform, Alloy, equips clients with data visualisation, powerful workflow management tools, enterprise-strength and user-specific capabilities. Connected assets lay the foundation for the future of smart cities and Yotta’s software and services represent a ‘new era’ of connected asset management.