Seamless Claims with iGUIDE Walkthroughs Integrated into Xactimate
In a move that could reshape how insurance and restoration professionals handle property claims, Planitar Inc., creators of the iGUIDE virtual walkthrough system, have joined forces with Verisk to integrate their immersive technology directly into Xactimate®, Verisk’s leading property estimation solution. The integration promises faster site assessments, fewer errors, and a smoother experience across the board.
So, what’s all the buzz about? With iGUIDE’s cutting-edge imaging tech now baked into the very workflows of Xactimate users, adjusters, contractors, and insurers no longer have to juggle multiple platforms. It’s all under one digital roof.
Rewriting the rules of claims inspections
The days of flipping between software, chasing down missing measurements, and revisiting properties are fading fast. With this integration, insurance and restoration pros can now access detailed iGUIDE virtual walkthroughs within the Xactimate interface itself. No more switching tabs. No more back-and-forth. Just click and explore.
According to Planitar CEO Alexander Likholyot: “We are excited to bring our collaboration with Verisk to the next level. This product integration leverages the market-leading technology of Xactimate and iGUIDE and will set a new standard for accuracy, efficiency, and customer satisfaction for insurance and restoration professionals.”
That’s not just a lofty claim. It’s backed by solid functionality:
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When an iGUIDE Sketch is created, it now includes a virtual walkthrough URL automatically embedded.
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Opening the Sketch in Xactimate brings up a separate window with the walkthrough, offering a room-by-room view of the property.
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No more logging into multiple portals. Just hit the integrations tab and go.
It’s all about cutting down admin drag and ramping up results.
Saving time and money, one scan at a time
Let’s face it, time is money in the insurance world. And repeat visits? Costly and frustrating. The iGUIDE walkthrough helps verify materials, dimensions, and conditions from afar. This alone can slash the number of site visits, especially when dealing with disputes or secondary reviews.
Jason Love, vice president of product for Verisk Property Estimating Solutions, underscored this value: “We’re excited to welcome iGUIDE to Verisk’s expanding ecosystem, giving Xactimate users superior tools and services that drive accuracy, productivity, and efficiency. This new Xactimate integration provides our shared customers with access to third-party virtual walkthroughs to deliver an enhanced user experience.”
With this direct access to accurate visuals and measurements, claims can be closed faster and with more confidence. Everyone from field adjusters to desk reviewers benefits from having a bird’s-eye view—without setting foot on site.
Tech behind the scenes
Planitar’s iGUIDE system isn’t your run-of-the-mill virtual tour tech. Founded in 2013 in Kitchener, Ontario, Planitar developed a proprietary camera and software combo that delivers highly detailed 3D virtual tours, floor plans, and measurement data. What sets it apart is its accuracy, speed, and intuitive interface.
iGUIDE captures:
- Immersive 3D imagery
- Accurate room measurements
- Floor area calculations
- Interactive navigation through entire properties
This tech isn’t just about pretty pictures. It’s data-rich, inspection-grade detail that can make or break a claim.
Whether it’s documenting fire damage, validating a restoration job, or measuring materials for a rebuild, having iGUIDE imagery within Xactimate turns every sketch into a full-blown digital inspection.
How to use it
It couldn’t be simpler:
- Create an iGUIDE Sketch (ESX file)
- The virtual walkthrough link is automatically embedded
- Open the file in Xactimate
- Navigate to the integrations tab
- View the property in immersive detail
This workflow now supports iGUIDE Instant, Standard, and Premium Sketches—each with the virtual walkthrough URL ready to go.
And because it’s baked into Xactimate, there’s no need to break stride. It’s just one more tool in the toolbox, now within arm’s reach.
A wider impact across the industry
What does this mean for the broader insurance and property sector? Well, for starters, it signals a shift towards more visual, data-integrated solutions. As claims become more complex and customer expectations rise, tools like iGUIDE can provide that edge of transparency and speed that insurers are constantly chasing.
And let’s not ignore the sustainability angle. Fewer site visits mean lower carbon emissions. Less travel, fewer mistakes, faster workflows. Everyone wins.
For restoration firms, it means better collaboration with insurance companies. For contractors, it means less rework and clearer scopes. And for policyholders, it means claims are processed with more accuracy and less hassle.
Why this matters now
The push for digital transformation in insurance has been building for years, but COVID-19 kicked it into overdrive. Remote inspections became the norm, and now, even as the world reopens, the efficiency gains are too good to ignore.
This integration is timely. As natural disasters increase in frequency and complexity, rapid and accurate property assessments are critical. With climate events pushing the industry to its limits, tech like iGUIDE and Xactimate will be key to keeping response times short and results reliable.
“Combining iGUIDE’s accurate measurements, interactive virtual walkthroughs, and precise property data with Xactimate’s powerful estimating platform will streamline workflows, reduce errors, and improve collaboration between contractors, adjusters, and property owners,” added Likholyot.
Shaping a smarter future for claims
This partnership isn’t just about fancy walkthroughs. It’s about transforming how claims professionals work, how they share data, and how they serve customers. With iGUIDE embedded directly into Xactimate, it’s now easier than ever to get the full picture—literally and figuratively.
As technology reshapes the built environment and the insurance world races to catch up, innovations like this prove that convenience and precision don’t have to be mutually exclusive.
Expect to see more of these integrations popping up across the sector. Because when claims move faster, everyone breathes easier.
