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Mercedes-Benz Trucks Roll Out Free TruckCharge eHGV Consultancy

Mercedes-Benz Trucks Roll Out Free TruckCharge eHGV Consultancy

Mercedes-Benz Trucks Roll Out Free TruckCharge eHGV Consultancy

In a bold stride toward greener freight transport, Mercedes-Benz Trucks has launched TruckCharge, a comprehensive consultancy service designed to make the transition to electric heavy goods vehicles (eHGVs) as smooth as possible. Best of all? It comes free of charge.

Aimed squarely at logistics operators, fleet managers, and haulage firms trying to navigate the shift to zero-emissions transport, TruckCharge acts as a one-stop shop for electrification advice. With expertise spanning strategy, infrastructure, and operations, this new offering signals a clear intent from Daimler Truck to lead the charge in decarbonising commercial transport.

“As every depot and business is different, we’ve introduced the TruckCharge free consultancy service to demonstrate to customers how to overcome any perceived obstacles to running electric trucks. For example, we can help them decide the infrastructure required for their current and future eHGV truck requirements and give a clear analysis of the costs and benefits they should consider,” said Ibrahim Kraria, eConsultancy Manager, Daimler Truck UK.

Strategic Guidance at Every Step

TruckCharge isn’t just another advisory hotline. The service is tailored to meet each customer at their current stage of the electrification journey. Whether a business is starting from scratch or scaling up an existing EV fleet, TruckCharge offers bespoke support across three pillars:

  1. Strategy: Assessing fleet readiness, emissions goals, route suitability, and funding opportunities.
  2. Infrastructure: Designing depot-based charging systems, addressing grid constraints, and incorporating renewable energy solutions.
  3. Operations: Providing training, digital tools, and ongoing optimisation of EV logistics.

Crucially, the consultancy also delivers a granular cost-benefit analysis, incorporating available subsidies, tax breaks, and total cost of ownership projections to build a compelling business case.

A Charging Infrastructure Built for Today and Tomorrow

One of the biggest perceived barriers to eHGV adoption is charging infrastructure. Mercedes-Benz Trucks has addressed this head-on with a range of charging options, from 50kW overnight units to rapid 400kW solutions suitable for high-demand operations.

These charging stations are designed with flexibility in mind. Whether it’s fast depot turnaround or slow overnight charging, there’s a scalable solution ready to install. What’s more, Daimler Truck Financial Services is on hand to offer tailored finance packages, helping operators spread the cost of infrastructure investments.

“Anybody transitioning to electric trucks is bound to have lots of questions and operational issues to manage, so we developed our TruckCharge service to provide comprehensive solutions for them and our partnership with Vital EV provides the highest levels of support you’d expect from Mercedes-Benz Trucks,” added Ibrahim Kraria.

Vital EV: The Power Behind the Plug

To ensure reliable delivery and aftercare, Mercedes-Benz Trucks has teamed up with Vital EV, a UK-based expert in ultra-rapid DC charging. With award-winning credentials and a reputation for end-to-end deployment, Vital EV has been appointed as the official TruckCharge installation and maintenance partner.

“We are delighted to announce Vital EV have been appointed as an official EV charging partner, supporting Daimler Truck UK with our expertise in turnkey rapid and ultra-rapid charging solutions and a speciality in high power charging infrastructures,” said Anna Eyre, Brand & Content Manager, Vital EV.

Vital EV’s service spans the entire project lifecycle:

  • Site assessments and grid connection planning
  • Hardware design and installation
  • Integration of solar and Battery Energy Storage Systems (BESS)
  • 24/7/365 support with guaranteed rapid response times

And it doesn’t stop there. Their clean energy engineers can develop smart systems to mitigate grid limitations, using solar energy and battery storage to ensure continuity and reduce demand peaks. This makes it easier for depots with tight grid connections to still go electric, affordably and sustainably.

Always-On Support You Can Count On

Unlike many standard installation offerings, TruckCharge is backed by a 24/7/365 support structure. That includes remote diagnostics, live software updates, and physical site attendance within as little as four hours under certain service agreements. That kind of reliability is essential in logistics, where downtime translates directly into lost revenue.

Over-the-air software updates also ensure that charging systems are always running the latest firmware, boosting efficiency and security while minimising service disruption.

“Appointing Vital EV to support Daimler Truck UK shows our commitment to provide expert advice and support, and deliver reliable, high-performance truck charging. From design and installation to ongoing support and maintenance via a dedicated 24/7/365 support system, TruckCharge is a complete solution,” said Ibrahim Kraria.

An Industry-Leading Package

With the International Truck of the Year 2025, the eActros, leading its zero-emissions charge, Mercedes-Benz Trucks is making a clear statement: electric trucks are no longer a vision for the distant future. They are here, now, and ready to roll.

And TruckCharge? It’s the roadmap that helps businesses make the leap confidently. By removing barriers to entry and offering financial, technical and operational guidance every step of the way, Daimler Truck is setting a gold standard for customer support in the e-mobility era.

By aligning with industry specialists like Vital EV and offering a fully funded consulting programme, TruckCharge is poised to accelerate adoption across the UK and beyond.

Ready to Charge Ahead

TruckCharge arrives at a pivotal moment in the commercial transport sector. With stricter emissions regulations, ESG pressures, and rising fuel costs, the case for electrification has never been stronger. Mercedes-Benz Trucks has taken the initiative to not only supply the trucks, but also clear the path for successful deployment.

Whether you’re a small operator testing the waters or a national fleet rolling out a multi-depot electrification programme, TruckCharge offers an invaluable helping hand.

It’s rare to find free advice that could transform an entire business model. But in this case, it’s not just advice – it’s an end-to-end, expert-driven journey to a zero-emissions future.

Mercedes-Benz Trucks Roll Out Free TruckCharge eHGV Consultancy

About The Author

Anthony brings a wealth of global experience to his role as Managing Editor of Highways.Today. With an extensive career spanning several decades in the construction industry, Anthony has worked on diverse projects across continents, gaining valuable insights and expertise in highway construction, infrastructure development, and innovative engineering solutions. His international experience equips him with a unique perspective on the challenges and opportunities within the highways industry.

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