New way of working for Highways England goes live in south west
Highways England has changed the way in which it delivers its services across the south west region from today bringing key asset management capability in-house for the first time in a brand new way of working.
This change in approach for Highways England brings key decision making and investment planning functions together with its existing contract management and incident response capabilities, as part of south west Operations.
This new way of working will ensure we are better able to maintain and operate the strategic road network to improve journeys for customers, support businesses and make sure the region is well connected.
It will see Highways England taking more ownership of investment decisions and increasing its intelligence on local factors that influence where work is needed. Highways England will be directly co-ordinating roadworks, identifying schemes, managing severe weather and co-ordinating incident response giving clear control and overall ownership of the service that customers and communities will experience.
With over 200 people joining Highways England from the existing supply chain, together with 24 new suppliers covering all aspects of our work, Highways England have the knowledge, skills and capability to deliver a quality and resilient network for the region.
Highways England Regional Director, Andrew Page-Dove, said: “This is a very exciting time for Highways England in the south west and marks a key milestone in our journey to improving the service we provide and is a massive achievement for all involved. The new delivery model demonstrates our commitment to continually driving improvement in how our roads are maintained, improved and operated throughout the region. We are looking forward to realising the opportunities that these changes will bring and to developing strong and lasting relationships with our new colleagues and suppliers. I strongly believe that this approach will benefit everyone who uses or relies upon our network.”